Message from the CEO
Our Values
- Takes pride in delivering high quality, cutting edge outputs that are bettered each time
- Anticipates client requirements, context and expectations and prepares thoroughly before every interaction
- Dedicates time and energy for staying ahead of the curve on latest know-how/developments in the external world. Initiates dialogue on new developments in the field with others and goes into depth of things
- Approached by one and all (internally and externally) for expertise and approachability
- Proactively reaches out and offers help and support to others to help ensure outstanding client delivery every time
- Engages across levels to teach/provide an experience of working on real time, novel and varied solutions
- Challenges team's thought process in order to stretch minds and build capabilities
- Actively seeks and provides insightful feedback to colleagues to enable high end quality outputs
- Alignment in thinking, behavior, words & actions
- Shares all relevant facts in a judicious manner with the right stakeholder at the right time
- Stands by one's word no matter what - is seen as credible and dependable person
- Open to listen and share one’s views on a topic in a balanced and mature way
- Remains positive and straightforward in speaking with people even in difficult/negative circumstances
- Shares constructive inputs with others to enhance their capability and widen their perspective
- Builds deep trust, mutual respect and personal connect with stakeholders. Takes a long term view, nurtures relationships over time, enjoys credibility and goodwill of others
- Builds equal relationship with clients - neither passive nor over eager while engaging with clients. Listens with an open mind to client's needs instead of promoting what the firm has to offer
- Reaches out to anyone in the firm who could help him/her add more value to the client and enlists their support/ offers support proactively to others
- Shows interest and concern for people. Makes efforts to connect and build nourishing relationships and a good working environment
- Attuned to the overall mood and morale of people and takes initiative to create fun and energy in the work place and celebrate small wins
- Challenges status quo and relentlessly seeks new and better solutions by referring to new and varied sources of know-how and opinions from others
- Continuously scans the environment for opportunities and quick to respond to them. Sees problems as an opportunity to innovate solutions
- Creates a powerful first impression by being positive and passionate. Consciously ensures that one creates impact by proactively sharing good ideas with the client
- Creates "Aha moments" by demonstrating to the client that s/he understands their world and provides them with novel solutions
- Enthusiastic about new initiatives and events in the firm and volunteers to support them
- Focused on adding value to all stakeholders by keeping long term client interests in mind – admired by key stakeholders as a "thought leader"
- Actively provides insightful feedback to colleagues to enable growth and development. Creates IP for the firm
- Ideates and strategizes to deepen and expand the scope of services to create and nurture large accounts - thereby contributing to the client’s success significantly
- Fluid, nimble, flexible and open to possibilities – can "visualize" future trends
- Pursues tasks with energy and drive despite obstacles and set backs. Looks for solutions when faced with problems and seeks support
- Driven by organizational goals and continuously looking at the Big Picture
- Builds credibility and equal partnership by demonstrating ownership E.g. 24 hour follow up note, always being on top of things, consistent delivery and quality, assertive and candid communication
- Steps in and "rolls up one's sleeves" to co-create high quality solutions / solve problems with the team
- Takes complete ownership of outcome for self and others
- Conscious of impact of one's actions on the larger group and acts with responsibility
Accolades
2023